Privacy & Cookies Policy

Last updated: 20.12.2025

This Privacy & Cookies Policy explains how QR-ME (“we”, “our”, “us”) collects, uses, stores, and protects personal data when you use our website and services.

By using QR-ME, you agree to this policy.

QR-ME is a digital platform providing QR-based menus, ordering systems, and service tools for restaurants, cafés, bars, hotels, and similar businesses.

QR-ME acts as a data processor for its clients and a data controller for its own business operations.

We only collect data necessary to operate the service.

• Business name
• Contact name
• Email address
• Phone number
• Billing information
• Login credentials

QR-ME may process customer data on behalf of restaurants, such as:
• Order details
• Table or room number
• Language preference

QR-ME does not control how restaurants use customer data. Each venue is responsible for its own compliance.

We use data to:
• Provide and maintain the QR-ME service
• Create and manage accounts
• Process subscriptions and payments
• Provide support and communication
• Improve system performance and security
• Meet legal and regulatory requirements

We do not sell personal data.

We process personal data under:
• Contractual necessity
• Legitimate business interest
• Legal obligations
• User consent (where required)

• Data is stored securely within the EU or GDPR-compliant regions
• Access is restricted to authorized personnel
• We use reasonable technical and organizational safeguards

No system is 100% secure, but we actively work to protect your data.

We retain personal data only as long as:
• The account is active
• Required by law
• Necessary for legitimate business purposes

After termination, data is deleted or anonymized unless legally required to retain it.

You have the right to:
• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

Requests can be sent to: [your email]

Cookies are small text files stored on your device to improve website functionality and user experience.

QR-ME uses cookies for:
• Essential website functionality
• Security and session management
• Performance and analytics

We do not use cookies for intrusive advertising or tracking without consent.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect website functionality.

We may use trusted third-party services for:
• Hosting
• Analytics
• Payment processing (e.g. PayPal)

These providers are GDPR-compliant and process data only on our instructions.

If data is transferred outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

We may update this policy to reflect legal or operational changes.
Updates will be published on our website.

Continued use of QR-ME means acceptance of the updated policy.

For privacy or data protection questions:

QR-ME
Email: support@needs-24.com
Website: www.qr.needs-24.com